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Research Interests
- Information Systems Implementation
- Business Process Reengineering
- Computer Simulation in Healthcare
Refereed Journal Articles
Shim, S. J., Kumar, A., and Jiao, R. J., “Using Computer Simulation for Optimal Staffing: A Case for the Patient Registration Process of a Hospital,” Technology and Health Care, 25:3, 2017, pp. 385-390.
Shim, S. J., Kumar, A., and Jiao, R. J., “Using a Radiofrequency Identification System for Improving the Patient Discharge Process: A Simulation Study,” Journal of Medical Practice Management, 31:6, May/June 2016, pp. 383-387.
Shim, S. J., Kumar, A., and Hakami, H., “Internet Usage Trend and Postal Service Performance in Australia,” Journal of Internet Banking and Commerce, 19:1, 2014, pp. 1-10.
Shim, S. J. and Kumar, A., "Computer Simulation for Reengineering Medical Supply Distribution in Hospitals," Physician Executive Journal of Medical Management (discontinued), 39:4, 2013, pp. 46-51.
Shim, S. J., "A System for Bilingual Search on the Web," Journal of Information Technology Review, 2:4, 2011, pp. 147-153.
Shim, S. J. and Kumar, A., "Simulation for Emergency Care Process Reengineering in Hospitals," Business Process Management Journal, 16:5, 2010, pp. 795-805.
Kumar, A., Shim, S. J. and Phe, A., "Simulating Staffing Needs for Consultation in Hospital Clinics," Journal of Operations and Logistics, 2:2, 2008, pp. IV.1-IV.12.
Shim, S. J. and Viswanathan, V., "User Assessment of Personal Digital Assistants Used in Pharmaceutical Detailing: System Features, Usefulness and Ease of Use," Journal of Computer Information Systems, 48:1, 2007, pp. 14-21.
Shim, S. J., "Internationalized Access to Domain Names: A Review of Methods and Issues," Online Information Review, 31:3, 2007, pp. 290-299.
Kumar, A. and Shim, S. J., "Simulating Staffing Needs for Surgical Instrument Distribution in Hospitals," Journal of Medical Systems, 30:5, 2006, pp. 363-369.
Kodaganallur, V. and Shim, S. J., "Analysis Patterns: A Taxonomy and Its Implications," Information Systems Management, 23:3, 2006, pp. 52-61.
Shim, S. J. and Kumar, A., "Development of the Robotics Industry in the United States and Japan: A Comparison of Competitive Factors," Competitiveness Review, 16:1, 2006, pp. 57-66.
Kumar, A. and Shim, S. J., "Using Computer Simulation for Surgical Care Process Reengineering in Hospitals," INFOR: Information Systems and Operational Research, 43:4, 2005, pp. 303-319.
Shim, S. J. and Kumar, A., "Selection and Diversification of Market Segments for Robotics Products," Industrial Robot, 32:5, 2005, pp. 401-407.
Shim, S. J., "Use of Personal Digital Assistants in Pharmaceutical Detailing: Perceptions of Sales Representatives," Journal of Medical Marketing, 4:1, 2004, pp. 47-53. [link]
Shim, S. J. and Min, B. K., "Organizational Factors Associated with Expert Systems Implementation," Journal of Computer Information Systems, 42:4, 2002, pp. 71-76. [pdf]
Shim, M. K. and Shim, S. J., "Mobile Computing in Higher Education: Faculty Perceptions of Benefits and Barriers," Journal of Educational Technology Systems, 29:4, 2001, pp. 345-355. [link]
Shim, S. J., "Exploring the Benefits of Expert Systems Use in Organizations," Journal of Computer Information Systems, 39:3, 1999, pp. 77-80. [pdf]
Shim, S. J., "Characteristics and Adoption of Generic Financial Expert Systems: A Case Study of Failure," Journal of Information Technology Management, 9:3, 1998, pp. 43-51. [pdf]
Shim, S. J., "Market Strategy in Emerging High-Technology Industries: Case of U.S. Robotics Firms in the 1980s," Technology Management: Strategies and Applications (discontinued), 4:3, 1998, pp. 187-193. [pdf]
Shim, S. J. and Min, B. K., "Organizational Factors Contrasting Adopters and Non-adopters of Expert Systems," Journal of Information Technology Management, 8:3/4, 1997, pp. 45-58. [pdf]
Reitman, W. and Shim, S. J., "Expert Systems for Evaluating Business Opportunities: Implementing the Management Advisor at Krypton Chemical," Intelligent Systems in Accounting, Finance and Management, 2:3, 1993, pp. 191-204. [pdf]
Refereed Articles in Conference Proceedings
Shim, S. J., Kumar, A., and Jiao, R. J., “Computer Simulation for Reengineering the Linens Delivery Process with RFID in a Hospital,” Proceedings of the International Conference on Information Society, Dublin, Ireland, October 10-13, 2016.
Shim, S. J. and Shim, M. K., “Peer Assessment on Presentations of “Real World” Information Systems Case Studies by Students,” Proceedings of the International Conference on Interactive Collaborative Learning, Florence, Italy, 2015.
Shim, S. J., Kumar, A., and Jiao, R. J., “A Simulation Study of RFID System for Improving Patient Discharge Process in a Hospital,” Proceedings of the International Conference on Systems and Informatics, 2014.
Hakami, A., Kumar, A., Shim, S. J., and Nahleh, Y. A., “Application of Soft Systems Methodology in Solving Disaster Emergency Logistics Problems,” Proceedings of the International Conference on Aerospace, Mechanical, Automotive and Materials Engineering, Melbourne, Australia, December 16-17, 2013
Shim, S. J., Kumar, A., and Hakami, H., “Internet Usage Trend and Postal Service Performance in Australia,” Proceedings of the IEEE International Conference on Industrial Engineering and Engineering Management, Bangkok, Thailand, December 10-13, 2013
Shim, S. J., Kumar, A., and Jiao, R. J., "Simulating Staffing Needs for Patient Registration in a Hospital," Proceedings of the IEEE International Conference on Industrial Engineering and Engineering Management, Hong Kong, December 10-13, 2012, pp. 1642-1646.
Kumar, A., Jiao, R. J., and Shim, S. J., "Predicting Bed Requirement for a Hospital Using Regression Model," Proceedings of the IEEE International Conference on Industrial Engineering and Engineering Management, Singapore, December 8-11, 2008, pp. 665-669. [link]
Shim, M. K. and Shim, S. J., "Comparing the Use of Web-based Courseware in Volitional and Mandatory Settings," Proceedings of the World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education, Las Vegas, Nevada, November 17-21, 2008. [pdf]
Kumar, A. and Shim, S. J., "Eliminating Emergency Department Wait by BPR Implementation," Proceedings of the IEEE International Conference on Industrial Engineering and Engineering Management, Singapore, December 2-5, 2007, pp. 1679-1683. [link]
Kumar, A. and Shim, S. J., "Maximizing Utilization of Consultation Rooms at Hospital Clinics," Proceedings of the International Conference on Industrial Engineering and Systems Management, Beijing, China, May 30 - June 2, 2007. [pdf]
Shim, S. J., "Adoption of Pharmaceutical Sales Force Automation Systems: An Exploratory Study," Proceedings of the Information Resources Management Association Conference, Washington, DC, May 21-24, 2006, pp. 999-1000. [pdf]
Le, C., Kumar, A., and Shim, S. J., "Exploring Virtual Value Chain in Hospitals: A Case Study at Singapore Hospital," Proceedings of the International Conference on Information Systems, Logistics and Supply Chain, Lyon, France, May 15-17, 2006. [pdf]
Shim, S. J., "Using Cross-Language Information Retrieval Methods for Bilingual Search of the Web," Proceedings of the International Conference on Intelligent Agents, Web Technology and Internet Commerce, Vienna, Austria, November 28-30, 2005, Volume 2, pp. 19-24. [link]
Kumar, A., Shim, S. J., and Yang, S., "Streamlining the Food Supply Process in Singapore Hospital via Simulation," Proceedings of the Decision Sciences Institute Meeting, San Francisco, California, November 19-22, 2005, pp. 16271-16276. [pdf]
Kumar, A. and Shim, S. J., "Optimal Utilization of Human Resources in Surgical Instruments Distribution in Hospitals," Proceedings of the International Conference on Production Research, Fisciano, Italy, July 31 - August 4, 2005. [pdf]
Shim, S. J. and Kumar, A., "A Review of Methods for Internationalized Access to Domain Names," Proceedings of the Northeast Decision Sciences Institute Meeting, Philadelphia, Pennsylvania, March 30 - April 1, 2005. [pdf]
Kumar, A., Ozdamar, L., and Shim, S. J., "A Feasibility Study of Centralization of Intensive Care Unit," Proceedings of the Western Decision Sciences Institute Meeting, Vancouver, Canada, March 22-26, 2005, pp. 418-420. [pdf]
Kumar, A. and Shim, S. J., "Using Simulation Models for Surgical Care Process Reengineering in Hospitals," Proceedings of the Decision Sciences Institute Meeting, Boston, Massachusetts, November 20-23, 2004, pp. 7151-7156. [pdf]
Kumar, A. and Shim, S. J., "Simulation for Optimal Utilization of Human Resources in Surgical Instruments Distribution in Hospitals," Proceedings of the Asia Pacific Decision Sciences Institute Meeting, Seoul, Korea, July 1-4, 2004. [pdf]
Shim, S. J. and Kumar, A., "Strategic Groups Based on Market Diversity of Firms in the U.S. Robotics Industry," Proceedings of the Decision Sciences Institute Meeting, Washington, DC, November 2003, pp. 4191-4196. [pdf]
Kumar, A., Tjendro, A. N., and Shim, S. J., "Research Productivity Estimation in Singapore’s Biomedical Industry," Proceedings of the International Industrial Engineering Conference, Quebec City, Canada, October 2003. [pdf]
Shim, S. J. and Chun, W. H., "A Knowledge-based Method for Multilingual Search of Domain Names," Proceedings of the Korea International Joint Conference of Management and Information Systems, Seoul, Korea, November 2001, pp. 821-830. [pdf]
Min, B. K., Shim, E., and Shim, S. J., "Organizational Characteristics Associated with Expert Systems Success," Proceedings of the Joint International Meeting of Institute for Operations Research and the Management Sciences/Korean Operations Research and Management Science Society, Seoul, Korea, June 2000, pp. 856-863. [pdf]
Kim, Y., Shim, S. J., and Yoon, K. P., "Bridging the Gap between Practitioner-Educator Perceptions of Key IS Issues for Effective Implementation of IS Curriculum," Proceedings of the Information Resources Management Association Conference, Hershey, Pennsylvania, May 1999, pp. 513-518. [pdf]
Shim, S. J., "Expert Systems Implementation: Expected versus Realized Benefits," Proceedings of the International Association for Computer Information Systems Conference, Cancun, Mexico, October 1998, pp. 499-504. [pdf]
Shim, E. and Shim, S. J., "Predicting Road Accident Severity Using Neural Networks," Proceedings of the Information Resources Management Association Conference, Boston, Massachusetts, May 1998, pp. 941-942. [pdf]
Shim, S. J. and Sanderson, S., "Market-Technology Choices and Performance of U.S. Robotics Firms," Proceedings of the Decision Sciences Institute Meeting, San Diego, California, November 1997, pp. 440-442. [pdf]
Shim, S. J. and Sanderson, S., "Product Portfolios in the Robotics Industry: A U.S. and Japan Comparison," Proceedings of the Decision Sciences Institute Meeting, Orlando, Florida, November 1996, pp. 385-387. [pdf]
Shim, S. J. and Min, B. K., "A Generic Approach to Financial Expert Systems: Characteristics and Problems," Proceedings of the International Association of Management Conference, Toronto, Canada, August 1996. [pdf]
Wang, Z., Kumar, A., Shim, S. J., and Jones, R. I., "Decision Making Model Possibilities to Allocate Radiologists to Specific Facilities," Proceedings of the Decision Sciences Institute Meeting, Boston, Massachusetts, November 1995, pp. 486-488.
Shim, S. J. and Sanderson, S., "Differences between the U.S. and Japanese Robotics Industries," Proceedings of the Decision Sciences Institute Meeting, Boston, Massachusetts, November 1995, pp. 1105-1107. [pdf]
Shim, S. J. and Shim, K., "Strategic Choice of Market and Technology of Industrial Robots," Proceedings of the Midwest Decision Sciences Institute Meeting, Cleveland, Ohio, April 1994, pp. 124-126. [pdf]
Shim, S. J. and Lee, S., "Implementation of Large-Scale Commercial Expert Systems: An Organizational Adaptation Approach," Proceedings of the Korea Society of Management Information Systems Conference, Seoul, Korea, June 1993, pp. 161-182. [pdf]
Conference Presentations
Shim, S. J., Kumar, A., and Jiao, R. J., “Simulation Analysis of Patient Appointment Scheduling in Hospital Clinics,” Asia Pacific Decision Sciences Institute Conference, Seoul, South Korea, July 21-25, 2017.
Shim, S. J., “Student Perceptions of SAP ERP System on Ease of Use, Playfulness and Anxiety,” Northeast Decision Sciences Institute Conference, Springfield, Massachusetts, March 22-25, 2017.
Shim, S. J. and Shim, M. K., “Use of Web-Based Courseware and Student Performance,” Southeast Decision Sciences Institute Conference, Savannah, Georgia, February 25-27, 2015.
Shim, S. J., Kumar, A., and Jiao, R. J., "Simulation Modeling of Patient Workflow in Hospital Clinics," Northeast Decision Sciences Institute Conference, Newport, Rhode Island, March 21-23, 2012.
Shim, S. J., Kumar, A., and Jiao, R. J., "Simulation for Patient Discharge Process Reengineering in Hospitals," Northeast Decision Sciences Institute Conference, Montreal, Canada, April 14-16, 2011.
Kumar, A. and Shim, S. J., "Computer Simulation for Reengineering the Process of Medical Supplies Distribution to Hospitals," World Conference on Production and Operations Management, Tokyo, Japan, August 5-8, 2008.
Shim, S. J. and Kumar, A., "Positioning and Integration in the Value-added Chain: A Comparison of US and Japanese Robotics Firms," Conference of the Production and Operations Management Society, La Jolla, California, May 9-12, 2008.
Phe, A., Kumar, A., and Shim, S. J., "Optimal Utilization of Consultation Rooms at the Hospital Clinics," International Conference of the Asia Pacific Society for Healthcare Quality, Singapore, January 17-19, 2008.
Shim, S. J. and Kumar, A., "Positioning Strategies of Robotics Firms in the Value-added Chain," INFORMS International Meeting, Puerto Rico, July 8-11, 2007.
Shim, S. J. and Kumar, A., "A Survey of Application Areas and Customer Sectors Served by Robotics Firms," INFORMS International Conference on Manufacturing and Service Operations Management, Beijing, China, June 18-19, 2007.
Kumar, A. and Shim, S. J., "Computer Simulation for Emergency Care Process Reengineering in Hospitals," INFORMS Computing Society Conference, Coral Gables, Florida, January 3-5, 2007.
Shim, S. J. and Shim, M. K., "Mobile Computing in Higher Education: Faculty Perceptions of Benefits and Barriers," American Educational Research Association Meeting, Seattle, Washington, April 2001.
Shim, S. J., "Virtually Internationalized Domain Names," Internet Engineering Task Force Meeting, San Diego, California, December 2000.
Shim, S. J., Kumar, A., and Wang, Z., "Expert Systems Adoption: Current Status and Associated Organization Factors," National Meeting of INFORMS, Atlanta, Georgia, Fall 1996.
Kumar, A., Shim, S. J., and Wang, Z., "Cross-National Comparison of the Pharmaceutical Industry," National Meeting of INFORMS, Atlanta, Georgia, Fall 1996.
Wang, Z., Kumar, A., and Shim, S. J., "An Application of Generalized Predictive Control," National Meeting of INFORMS, Atlanta, Georgia, Fall 1996.
Shim, S. J. and Kumar, A., "Expert Systems in Finance: Classification and Applications," National Meeting of INFORMS, New Orleans, Louisiana, Fall 1995.
Wang, Z., Kumar, A., and Shim, S. J., "Scheduling Customer Service Operations at a Telephone Information Center," National Meeting of INFORMS, New Orleans, Louisiana, Fall 1995.
Wang, Z., Kumar, A., Shim, S. J., and Qian, S., "Electric Power System Planning Models and Managerial Decisions," International Symposium on Project Management, Xi’an, China, September 1995.
Wang, Z., Kumar, A., Hsu. J., and Shim, S. J., "A Customer Services Department Service Tracking System," National Meeting of INFORMS, Los Angeles, California, Spring 1995.
Shim, S. J., "A Comparison of the Evolution of the Robotics Industry in the U.S. and Japan," National Meeting of Institute for Management Sciences/Operations Research Society of America (now, INFORMS), Detroit, Michigan, Fall 1994.
Shim, S. J., "Product Strategy of an Entrepreneurial Software Company," National Meeting of Institute for Management Sciences/Operations Research Society of America (now, INFORMS), Chicago, Illinois, Spring 1993.
Shim, S. J. and Reitman, W., "Issues in the Implementation of Commercial High-End Expert Systems: A Case Study," National Meeting of Institute for Management Sciences/Operations Research Society of America (now, INFORMS), Orlando, Florida, Spring 1992.
Internet Draft
Shim, S. J., "Virtually Internationalized Domain Names," Internet Draft, Internet Engineering Task Force (IETF) Internationalized Domain Names (IDN) Working Group, March 2001. [link]
Research Grants
Summer Stipend Award, University Research Council, Seton Hall University, 2006; 2005.
Summer Grant, Silberman College of Business Administration, Fairleigh Dickinson University, 2000; 1999; 1998.
University Grant-in-Aid, Fairleigh Dickinson University, 1998.
Career Development Center Grant, Montclair State University, 1996.
Separately Budgeted Research Grant, School of Business, Montclair State University, 1995; 1994.
Research Awards
Bright Idea Research Award, New Jersey Policy Research Organization, 2011.
Research Achievement Award, Stillman School of Business, Seton Hall University, 2010; 2009; 2008; 2007; 2006; 2004; 2003; 2002.
Research Award, Silberman College of Business Administration, Fairleigh Dickinson University, 1999; 1998.