Management and Organizational Behavior

Dr. Leigh Stelzer

Reference Outline, Teaming, W&N, Chapter15

What does a business hope to gain from organizing employees in teams? What functions do teams perform?

Advice/involvement: Gather and analyze information from employees.

Production service: Perform as producers and service-providers

Planning and development: Project development teams to develop new strategies, products and processes. . Often cross-functional to achieve early coordination.

Action/negotiation team. Often the active representatives of a larger body.

Note relation of function to issues of differentiation and integration.

Self-directed work teams have responsibility for the entire work process. They perform all management functions

Are there limits to their self-direction?

What is their relationship to the larger organization?

Strategic alignment and sub-optimization.

What is the role of supervisor? External vs internal? What is LEADERSHIP of a team?

Strategic alignment

External coordination and provision of resources. Adaptation

Internal decision processes: quality and quantity issues. Goal attainment

Training, socialization, harmonization and trust. Integration and Pattern Maintenance.

Performance standards, measurement of performance and control.

Rewarding performance: Group and individual rewards.

Role of culture?

Role of organizational design?

Nine work functions. If not performed, work goals are not achieved.

Advising

Innovating

Promoting

Developing

Organizing

Producing

Inspecting

Maintaining

Linking

Individual work-style preferences

Explorer

Organizer

Controller

Advisor

Which work style is suited to which functions? See the wheel, p. 622. Does this have any value to you?