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DR. E. PLUMMER

office:  Fahy Hall - 51   {Communication & the Arts department office: Fahy  49}

phone:   973-275-2791  {dept phone: 973-761-9474}

e-mail:   evelyn.plummer@shu.edu / plummeev@shu.edu

mailbox:   in FH-49 {Dept. Office}

{{ professor’s web  page:  http://pirate.shu.edu/~plummeev }}

 

Course Description: prerequisite: COST1600 or COST1500

     This course examines theories, principles and implications concerning the many important ways by which humans communicate personally and professionally without words (including such channels as space [proxemics], movement [kinesics], vocal tone [paralanguage], time [chronemics] etc.). Knowledge and skills will be enhanced through readings, lecture/discussion, projects, and various experiential learning techniques.

 

Rationale:

     Virtually all communication studies courses reference nonverbal communication channels. This course will provide deeper understanding as well as skill development in the various ways that humans use a wide variety of non-word based channels for accomplishing meaningful interaction. In fact, those nonverbal channels often influence interpretation of the communicative act to a greater degree than the words. As a communication studies elective, this course also satisfies program requirements for Communication and Business majors.

 

Required Text:

     Nonverbal Communication in Human Interaction, 7th Edition , Mark L. Knapp & Judith A. Hall. Cengage. Boston, MA {http://www.coursesmart.com/IR/2045572/9780495568698?__hdv=6.8}

  

Course Goals:

      1. To introduce the various “channels” by which communication occurs without using words

      2. To understand the means and techniques of nonverbal research

      3. To increase awareness of key factors affecting the nonverbal process, such as culture, environment, social roles, perception process, and language

      4. To develop greater proficiency in perceiving, adapting to, and applying the nonverbal dimension of communication

 

Course Learning Objectives/Outcomes:

     1. To be able to identify the presence of nonverbal cues in all contexts of human communication.

     2. To engage in various experiential activities in order to understand and appreciate methods used to investigate nonverbal communication. 

     3. To develop awareness of the current ways in which nonverbal dynamics are recognized and applied in the world around us -- both implicitly and explicitly.

     4. To increase personal competence in perceiving, analyzing, and using nonverbal cues in the         enactment of human communication

 

Assignments:

> Primary reading assignments listed above in calendar. Additional readings T.B.A.  All readings support objectives-outcomes #_1 & 3_

>“Insight Portfolio” (6 entry minimum) – supports objectives-outcomes #_1_

> Group field research project – supports objectives-outcomes #_2_

> 2-3 brief oral presentations – supports objectives-outcomes #_4_

 

 Assessment & Grading: [Remember, attendance affects grade! ]

> Group Research Projects [including the Oral Presentation]-[ group receives core grade, adjustable according to individual’s submissions]

              

 25%

> "Classwork" [including Homework / Attendance / Participation in additional class exercises / Individual Mini-Presentations]

 25%

> Insight Portfolio [ 6-8 brief observation analysis papers]

 15%

> Written Exams (2 scheduled) & online quizzes (3-4 scheduled)

 35%

There will be few (IF ANY) opportunities for make-up work, and late submissions may not be read. 

 


  

Course Procedures & Expectations:

  Also refer to  these additional relevant documents linked to the professor's main webpage: (concerning  plagiarism (Academic Integrity),  grading criteria,  source citations style sheet, commonly used abbreviations; etc.)  

 1.    Understanding, Analysis, and Application of the material covered in the text, readings, and lecture notes. 

 2.   Regular attendance and participation in class  & class activities (no more than 3 class absences and 4 tardies)

 3.   Written Assessments (1-2 in-class Tests / 3-4 online quizzes)

 4. Completion of the “Insight Portfolio” (individual assignment) and ”Field Research Project &

    Presentation” (group assignment); 2-3 brief oral presentations  Overviews and  Information sheets will be available via online syllabus

 5. Of course, there is a no-electronic-distractions policy for this class. This includes no-cell-phone-usage/ no-audible-pagers-or-alarms / etc. Laptops will be used in class on only a limited basis.  **Laptops will not be required in class for each session and in-class usage will be restricted to class-relevant applications only [i.e. no IM, no email, no chat, restricted notetaking only, etc.]

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                                                      Statement on Disability Support Services

It is the policy and practice of Seton Hall University to promote inclusive learning environments. If you have a documented disability (physical, medical, learning or psychiatric—either temporary or permanent)  you may be eligible for reasonable accommodations in compliance with University policy, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and/or the New Jersey Law against Discrimination. Please note, students are not permitted to negotiate accommodations directly with professors. To request accommodations or assistance, please self-identify with the Office for Disability Support Services (DSS) at the beginning of the semester to provide appropriate documentation and collaborate with the development of an accommodation plan. For more information or to register for services, contact DSS at (973) 313-6003 or by e-mail at DSS@shu.edu or refer to website: http://www.shu.edu/offices/disability-support-services

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Course Content

NB: topical sequence is organized conceptually, not according to the layout of any particular text/reading.

NB: Items highlighted with  have been added since the posting  of the original online calendar.

 

Week 1: [8/27 & 8/29]  Foundations and Definitions of  the Nonverbal – much more than “body language!”  (comparison / contrast/ coordination with verbal cues) (Performative channels and cues);

► Brain hemisphere test::http://frank.mtsu.edu/~studskl/hd/hemispheric_dominance.html

 

Chapter 1

 

 

        ------------------------------------------------------------------------------------------------

 

Week 2: [___,  9/5]  Operational Principles: culture-specific/sensitive; rules-driven; context-specific/sensitive; multi-channelled ; NV outweighs V [actions do speak louder!]; perception process (intentionality vs. out-of-awareness) ;

for 9/5 be prepared to talk about your weekend observations & how they did/did not correspond to the 5  research approaches in Chapter 2

 

Chapter 2

         ------------------------------------------------------------------------------------------------

 

Week 3: [9/10 & 9/12-Classes cancelled  Weds: noon-1:00]  Functions and Functioning:  metacommunication, effects on personal and professional relationships [immediacy, dominance] ;  gender and social roles;  communicating emotions; feelings and attitudes;  signs and semiotics; business world influences:

conduct MiniFieldStudy: Environments( incl. Chapter 4)

 

Chapter 3

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Week 4: [9/17 & 19] Culture is Communication: high/low context; world view theories

for 9/17 be prepared to report on the results of your :Mini Field Study Observations which were assigned on 9/12

Online Quiz #1 will be available in Blackboard 9/18-9/21

 

 

The Silent Language ( E.T. Hall) on ereserve: "Time Talks" & Space Speaks"  ; skim Chapter 4

go to http://www.shu.edu/academics/libraries/course-reserves.cfm for access instructions

         ------------------------------------------------------------------------------------------------

Week 5: [9/24 & 9/26] Prime Channels – part 1 (space [proxemics]—including territoriality, zones of interaction, environment., location & power positions )  

be prepared to discuss ques # 2 ( p. 160) & ques #4 (p.161)  

 

Chapter 5

         ------------------------------------------------------------------------------------------------

 

 

Week 6: [10/1 & 10/3]  Prime Channels – part 2 (movement [kinesics]—including gaze/eye contact, facial expression, gestures, posture, stance)

for 10/1, check out the news item: Ralph Lauren Plus size Model."Google" coverage from other news sources as well.

 

for 10/3,  be prepared to submit your 2 choices for the "(almost) 360 degrees of Kinesics" assignment.

Chapter 7 & 9 & 10

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Week 7: [___ ,  10/10]  Prime Channels – part 2continued:  (movement [kinesics]

 

Chapters 6 & 11; Readings in Scheflen or Goffman (To be rescheduled)

  

       ------------------------------------------------------------------------------------------------

 

Week 8: [10/15 & 10/17]  Prime Channels – part 2complete:  (movement [kinesics]  appearanceincluding attractiveness norms ; Prime Channels – part 3 (vocal tone [paralanguage]; artifacts & self presentation [objectics] ;

Online Quiz #2 will be available in Blackboard 10/17 - 10/20

Readings in Mehrabian  (rescheduled below)

 

        ------------------------------------------------------------------------------------------------              

 

Week 9: [10/22 & 10/24]   Midterm Exam <click for Study information: including ADVANCE questions & entry +intro stmt from your  Insight Portfolio;   Prime Channels – part 4 (smell [olfactics]; time [chronemics]; touch [haptics] ); environment expanded -- including color, lighting, sound/music, temperature [ mini- ethnography!]); <these items rescheduled to week 10

Chapters 8*;  Readings tba

 

 

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Week 10: [10/29 & 10/31 <"classes cancelled due to storm"] all of the following items to be rescheduled/incorporated below:  Prime Channels – part 5 (environment revisited {everyday applications}; semiotics {signs & symbols}) Personal Skill building  (perception checking for greater accuracy ) (field research)  (self-awareness); Initial planning for group field research —preliminary investigation plans

Chapter 12

 

  Group Field Research Project

-

 Mini_Ethnography activity - field research expanded! Light version: details to be announced in class.

 Check out this video on additional links between Body/Movement<>Our own Personality -- Thanks to Victoria P!!

http://www.ted.com/talks/amy_cuddy_your_body_language_shapes_who_you_are.html?utm_medium=on.ted.com-static&awesm=on.ted.com_Cuddy&utm_campaign&utm_content=awesm-publisher&utm_source=t.co

 

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Week 11: [11/5 & 11/7] Observational Analysis exercises – Interpersonal contexts: at home and at work see Week 10  for leftover assignments now due for this week

 

Chapter 12 review

-

Mehrabian: summary-of-research &  link to the BBC interview. LISTEN!

                 [Dr. M/s website =  http://www.kaaj.com/psych/smorder.html]

 

 

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Week 12: [11/12 & 11/14]  Observational Analysis exercises – Interpersonal contexts, cont.

 Observational Analysis exercises – Media contexts; " Making the Sale"

Chapter 13

     

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Week 13: [11/19 ,  ____ ] Contemporary applications & challenges ( Facebook/Twitter, email, Skype) ; Begin Ethnography debriefs

 

Online Quiz #3 will be available in Blackboard 11/19- 11/23

 

Chapter 13 review

 

 

        ------------------------------------------------------------------------------------------------

Week 14: [11/26 & 11/28]   Lightning Round application of Chaps 12 & 13: "Meet The Elliots";

 Research Findings- begin group workshop presentations [Group Z: 11/28]

 

 

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Week 15:  [12/3 & 12/5] Research Findings- group workshop presentations [Groups X[12/5] & Y[12/3]

 Come in with an open mind 

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Week 16:  [12/10, ____] Research Findings- group workshop presentations [Group W[12/10]

 

for 12/10 - Final Insight Portfolio due for submission

 

 

        ------------------------------------------------------------------------------------------------

  Exam Session: [Tuesday, 12/18 @ 10:10am-12:10pm] Final Exam<click for Study information: including ADVANCE questions

 

 Extra Credit opportunity/ personal field trip

- Olfactory Museum Exhibit

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Additional Required Readings to be selected from:

Birdwhistell, R. (1970). Kinesics and Context. Philadelphia: University of

     Pennsylvania Press.[also New York: Ballantine]

 

Goffman, Erving. (1967). Interaction Rituals: Essays on Face-to-Face Interaction.

     Garden City, NY: Doubleday.

 

Hall, E.T. (1959). The silent language. Garden City, New York: Doubleday.

 

Hall. E.T. (1966). The hidden dimension. Garden City, New York: Doubleday.

 

Hall, E.T. (1977). Beyond culture. Garden City, NY: Anchor Press/Doubleday.

 

Mehrabian, A. (1972). Nonverbal Communication. Chicago: Aldine Atherton.

 

Scheflen , A.E. (1973). How behavior means. New York, Gordon and Breach (also,

     1974. Garden City, N.Y., Anchor Press.

 

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Course Bibliography –  

  Many articles and books from a variety of disciplines have addressed the various nonverbal channels and their functional implications. When searching in this area, try using the keyword terms in the section above and you are more likely to be successful if using social sciences databases ( e.g. anthropology, sociology, psychology).  Below are listed some of the key, seminal items written on the subject as well as a few useful websites.

 

Bavelas, J. B., & Chovil, N. (2006). Nonverbal and verbal communication: Hand   

     gestures and facial displays as part of language use in face-to-face dialogue. In

     V. Manusov & M. L. Patterson ( Eds.), The Sage handbook of nonverbal

     communication. Mahwah, NJ: Erlbaum.

 

Beattie, G. (2004). Visible thought: The new psychology of body language. New

     York: Routledge.

 

Birdwhistell, R. (1970). Kinesics and Context. Philadelphia: University of

     Pennsylvania Press.[also New York: Ballantine].

 

Communication Currents [www.CommunicationCurrents.com] (search through archives),

     site sponsored by the National Communication Association.[www.natcom.org].

 

DePaulo, P. J. (1992). Applications of nonverbal behavior research in marketing and

    management. In R. S. Feldman (Ed.), Applications of nonverbal behavioral   

    theories and research. Hillsdale, NJ: Erlbaum.

 

Ekman, P. & Friesen, W.V.   (1969).The repertoire of nonverbal behavior

    categories: origins, usage, and coding.  Semiotica, 1, 49-98.

 

Ekman, P. & Friesen, W.V.   (1971). Constants across cultures in the face and

    emotion.  Journal of Personality and Social Psychology, 17: 124-9.

 

 

Exploring Nonverbal Communication [http://nonverbal.ucsc.edu/index.html ] site

    sponsored by  Dane Archer,  Professor at the University of California at Santa

    Cruz.

 

Fast, Julius.(1970). Body Language. New York: Simon & Schuster.

 

Goethals, G. R. (2005). Nonverbal behavior and political leadership. In R. E. Riggio

     and R. S. Feldman (Eds.), Applications of nonverbal behavior (pp. 97–115),

     Mahwah, NJ: Erlbaum.

 

Goffman, Erving. (1967). Interaction rituals: Essays on face-to-face interaction. Garden City,

      NY: Doubleday.

Goffman, Erving. (1974). Frame analysis. New York:Harper & Row.

 

Hall, E.T. (1959). The silent language. Garden City, New York: Doubleday.

 

Hall. E.T. (1966). The hidden dimension. Garden City, New York: Doubleday.

 

Hall, E.T. (1977). Beyond culture. Garden City, NY: Anchor Press/Doubleday.

 

Hall, E.T.(1983) The dance of life. Garden City, NY: Anchor Press/Doubleday

Hymes, D. (1972). Models of the interaction of language and social life. In John J. Gumperz

       and D. Hymes (Eds.),  Directions in sociolinguistics: The ethnography of communication

       (pp. 35-71), New York: Holt, Rinehart & Winston.

Hymes, D, (1974). Foundations in sociolinguistics: An ethnographic approach. Philadelphia:

      University of Pennsylvania Press.

 

Kendon, A. (1967). Some functions of Gaze-Direction in Social Interaction, Acta

     Psychologica, (26)

 

Kendon, A., Harris, R. M., & Key, M. R. (Eds.). (1975). Organization of behavior in

     face-to-face interaction. The Hague: Mouton.

 

Jones, S., & LeBaron, C. D. (Eds.). (2002). Special issue: Research on the

     relationship between verbal and nonverbal communication. Journal of

     Communication, 52.

 

COURSE TEXT - Knapp, M. L. & Hall, J.A. Nonverbal Communication in Human

       Interaction. Boston, MA, Wadsworth/Cengage.

 

Leathers, D.G. (1998). Successful nonverbal communications and applications.

      Boston: Allyn & Bacon.

 

Mehrabian, A. (1972). Nonverbal Communication. Chicago: Aldine Atherton.

 

Mehrabian, A. (1981). Silent messages (2nd ed.). Belmont, CA: Wadsworth.

 

Montague, A. (1978). Touching: the human significance of the skin. New York:

     Harper & Row.

 

Nonverbal Communication

     www.mhhe.com/socscience/speech/commcentral/mgnonverbal.html site

     sponsored by McGraw Hill Publishers, NY.

 

 Saville-Troike, M. (1982). The Ethnography of Communication. New York, New York: Basil

       Blackwell.

 

Scheflen , A.E. (1972). Body language and social order: Communication as

     behavioral control.  Englewood Cliffs, NJ: Prentice-Hall.
 

Scheflen , A.E. (1973). How behavior means. New York, Gordon and Breach (also,

     1974. Garden City, N.Y., Anchor Press.

 

Schwarz, N., & Kurz, E. (1989). What’s in a picture? The impact of faceism on trait

     attribution. European Journal of Social Psychology, 19, 311– 316.

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