1610 - DYNAMICS OF HUMAN COMMUNICATION

 

T A L K I N G     A B O U T     C O N F L I C T:

 selected terms & concepts that should be part of your discussions in  analyzing the Case Studies.

click to go to section for  F'14

Recommended procedure: Either print out or have this page "up" on your computer  as you discuss/analyze your cases.  EACH TEAM WILL NEED TO SPECIFICALLY  APPLY AT LEAST FOUR(4) OUT OF THIS LIST DURING ITS ANALYSIS DISCUSSION

 

 

In no particular order:

·        

tThe list that matches the handout:

THE "STRUGGLE SPECTRUM" (Beebe)

         

·        THE FIVE STEP CONFLICT PROCESS

·         

·        THE FIVE STEP CONFLICT PROCESS

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·        CONFLICT TRIGGERS ( general  definition )

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·        CONFLICT TRIGGERS ( prevalent  types)

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·        DIALECTICAL TENSIONS ( special type of trigger)

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·        CONSTRUCTIVE Conflict  vs DESTRUCTIVE Conflict

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·        CONFLICT MYTHS (is Resolvable  / is Avoidable /  is only a Misunderstanding /  is a sign-of-a-bad-relationship)

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·        TYPES/SOURCES (Beebe's terms =   psuedo / simple[ideological] / ego )

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·        TYPES/SOURCES (Beebe's terms =   psuedo / simple[ideological] / ego )

·         

·        TYPES/SOURCES (Beebe's terms =   psuedo / simple[ideological] / ego )

·         

·        POWER SOURCES

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·         POWER PLAYS [incl.  Compliance Gaining|Persuading]

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·        POWER PLAYS [incl.  Negotiation]

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·        CONFLICT MANAGEMENT STYLES (5) [via ‘Dual Concerns model)

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·        SKILLS MANAGEMENT AREAS  [ emo / info / goals / prob-sol]

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·        SKILLS MANAGEMENT AREAS  [ emo / info / goals / prob-sol]

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·        SKILLS MANAGEMENT AREAS  [ emo / info / goals / prob-sol]

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 Not in Chapter 8 but from Professor, class discussion & other chapters

·        INTENTION vs IMPACT {What I say isn't always what you hear}

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·         RESPONSE TECHNIQUES: incl. "I"  STATEMENTS / PARAPHRASING /

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·        REPAIR/RENEGOTIATION & TERMINATION  { Pathological Liar }

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·        "DARK SIDE" BEHAVIORS 

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·        CONFLICT - AS - FEVER [could be a new PPTR!]

 

As the in-class analysis discussions proceed, the yellow highlighted items represent those that  have already been mentioned at least once in this semester's class discussions. Although it's likely that an item could  apply to several of the case studies, aim for some variety.




 

Selected Terms & "Experts"

 

 

updated 11/2014