www.byuh.edu/coursework/busm389/

At that site, link to IBM-TQM Partnership with Colleges and Universities - University of Wisconsin TQM Gopher
 
 

Introduction:

In October, 1991, IBM committed to a partnership with higher education to accelerate the teaching, research and use of quality management practices in university operations and across the curriculum.  A rigid application process resulted in awards to eight institutions amounting to either $1 million cash awards or $3 million in IBM equipment or a combination.  Each award recognized a distinct characteristic of the institution’s proposal with 40% of the weight placed on curriculum development. Specifically, the committee looked for evidence of a competency building sequence of courses that would foster a strong foundation in TQM across the curriculum.  The committee’s recommendations avoided emphasis on a “specialization in quality.” None of the institutions granted awards proposed a major in TQM; clearly, the emphasis was placed on a comprehensive curriculum methodology.

Institutions granted awards:

Clark Atlanta/Southern College of Technology:
 presented to these institutions to work collaboratively and to understand the impact of TQM on diversity issues.

Georgia Institute of Technology:
awarded on the basis of a commitment to “continuous improvement” with a plan to alter curriculum radically toward a goal of becoming “The premier technological university.”

Oregon State University:
recognized for its commitment to search for a new management paradigm in the midst of a major downsizing and to focus initially on the administrative side of the institution.

Pennsylvania State University:
award given for its implementation of assessment efforts related to the “Penn State Integrated Model” which identifies the value of connecting suppliers (K-12 schools) and employers of graduates.

University of Wisconsin - Madison:
distinctive aspect was its application of the TQM concept of “customer needs” to the curriculum development process.

University of Maryland:
awarded for its leadership ability to articulate a compelling vision for change in the culture of the institution with a focus on cost containment and accountability.

University of Houston-Clear Lake (graduate institution within University of Houston system):
granted an award for two distinctive features, an “Enterprise Model” to foster community and industrial partnerships, and an integration strategy, “Advancing Academic Achievement,” an approach to improving every aspect of university operations.

Rochester Institute of Technology:
committed to an 11 step program identified by colleges of Business and Engineering to integrate TQM into curriculum, including a process for assessment and advisement.