Information obtained from the following website:
At that site, link to IBM-TQM Partnership with Colleges and Universities
- University of Wisconsin TQM Gopher
In October, 1991, IBM committed to a partnership with higher education
to accelerate the teaching, research and use of quality management practices
in university operations and across the curriculum. A rigid application
process resulted in awards to eight institutions amounting to either $1
million cash awards or $3 million in IBM equipment or a combination.
Each award recognized a distinct characteristic of the institution’s proposal
with 40% of the weight placed on curriculum development. Specifically,
the committee looked for evidence of a competency building sequence of
courses that would foster a strong foundation in TQM across the curriculum.
The committee’s recommendations avoided emphasis on a “specialization in
quality.” None of the institutions granted awards proposed a major in TQM;
clearly, the emphasis was placed on a comprehensive curriculum methodology.
Institutions granted awards:
Clark Atlanta/Southern College of Technology:
presented to these institutions to work collaboratively and to
understand the impact of TQM on diversity issues.
Georgia Institute of Technology:
awarded on the basis of a commitment to “continuous improvement” with
a plan to alter curriculum radically toward a goal of becoming “The premier
Oregon State University:
recognized for its commitment to search for a new management paradigm
in the midst of a major downsizing and to focus initially on the administrative
side of the institution.
Pennsylvania State University:
award given for its implementation of assessment efforts related to
the “Penn State Integrated Model” which identifies the value of connecting
suppliers (K-12 schools) and employers of graduates.
University of Wisconsin - Madison:
distinctive aspect was its application of the TQM concept of “customer
needs” to the curriculum development process.
University of Maryland:
awarded for its leadership ability to articulate a compelling vision
for change in the culture of the institution with a focus on cost containment
University of Houston-Clear Lake (graduate institution
within University of Houston system):
granted an award for two distinctive features, an “Enterprise Model”
to foster community and industrial partnerships, and an integration strategy,
“Advancing Academic Achievement,” an approach to improving every aspect
of university operations.
Rochester Institute of Technology:
committed to an 11 step program identified by colleges of Business
and Engineering to integrate TQM into curriculum, including a process for
assessment and advisement.